DAB is by your side every step of the way, helping you solve any issues that may arise, whether during installation and commissioning or later, throughout use and maintenance. The DService team is here to support you with whatever you need.
Follow the steps, gather the details of your system, and give us a call.
With all the information at hand, the DService team will be able to support you as quickly and effectively as possible.
Are you sure there is water in your system?
Have you checked that the product is receiving power?
Also check the manual available online on each product page and in DNA. Under “Troubleshooting”, you’ll find a guide to help you deal with the most common issues, including all error codes and possible solutions.
All DAB products have a nameplate showing the model and serial number. This information is essential for identifying the product type and version, as different versions of the same model may have significantly different features.
To check whether a product is still under warranty, you will need the purchase invoice or a detailed receipt showing the product name.
When you call Customer Service, you should be near the system you need assistance with. This is the only way to carry out any necessary tests and, if requested by our technicians, take photos.
Do you have all the information? Give us a call!
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