Genix

Genix troubleshooting

Some problems may occur during normal use of the Genix, Genix WL, Genix VT:

Impeller/grinder stuck

  • Disconnect the power supply
  • Remove the motor cover cap
  • Insert a screwdriver (min. 110 mm) through the plug hole and into the slot of the shaft end. Turn the shaft right and left to free the impeller/grinder from dirt.
  • Operation by means of an electric drillDisconnect the power supply
  • If the product cannot be operated by electricity, the toilet and the system can be emptied by means of an electric drill.

 

Pressure switch pipe clogged

  • Disconnect the power supply
  • Unscrew the screw of the motor cover and remove the cover
  • If the water level is above the motor flange, empty the tank by means of the appropriate tap and the hose (supplied).
  • Unscrew the screws of the board holder
  • Remove the pressure switch pipe
  • Clean the rubber hose and check the opening on the tank

 

Foreign body in tank

  • Disconnect the power supply
  • Unscrew the motor flange to reduce the compression of the O Ring. Insert a screwdriver into the notch underneath the supply cable and press it down
  • Extract the complete motor unit by means of the handles (lift the unit vertically before tilting it).
  • Check and clean the tank and impeller/grinder

 

Carbon filter

  • Remove the filter cover
  • Replace the filter

 

To learn more about this topic, you can register free for our online course Genix organized by D.Training, aimed at installers, plumbers or interested people. We recommend you read the Genix instruction manual (also available on our DNA software) for all information on use, maintenance and installation.

All three are automatic lifting stations. Genix and Genix WL are also equipped with shredders and can manage wastewater (containing fecal material). Genix WL has the connection for the WC drain, designed for installations with suspended sanitary fittings or where the space behind the toilet is insufficient to place the standard Genix. Genix VT, on the other hand, is an automatic lifting station without shredder and without an attachment for the toilet. However, it supports higher temperatures than the other versions, up to 90°C for thirty minutes, and is therefore particularly suitable for managing the drain coming from the washing machine or from the dishwasher.

Genix Genix WL Genix VT

To learn more about this topic, you can register free for our online course Genix organized by D.Training, aimed at installers, plumbers or interested people. We recommend you read the Genix instruction manual (also available on our DNA software) for all information on use, maintenance and installation.